RHI SOBER LIVING

Privacy Policy

At RHI Sober Living, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (RHISoberLiving.org) or apply for residency in our homes located in Lowell and Pittsfield, Massachusetts.

Information We Collect

Operated by: Recovery Housing Initiative, Inc, a Massachusetts LLC.
Last updated: May 12, 2026

We collect information that you provide directly to us through our website forms, intake processes, and direct communications. This may include:

Personal Identifiers: Name, date of birth, and contact information (email, phone number, mailing address).
Health & Recovery Data: Information regarding your recovery journey, treatment history, and emergency contact details necessary for safe residency.
Financial Information: Details required for processing weekly program fees or membership dues.
Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited.

How We Use Your Information

RHI Sober Living uses the collected information for the following purposes:

To process residency applications and manage house placements.
To maintain a safe and supportive community environment in our Lowell and Pittsfield homes.
To communicate with you regarding your application status, house updates, or program fees.
To improve our website functionality and provide a more personalized user experience.
To comply with legal obligations and safety regulations.

Disclosure of your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share data with trusted third-party partners who assist us in operating our website (such as GoHighLevel) or conducting our business, so long as those parties agree to keep this information confidential.
Safety & Legal Requirements: We may release information when necessary to comply with the law, enforce our house policies, or protect the safety and rights of our residents and staff.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us using the information provided below.